Consulting

Need more than just training?

 

Congratulations! You now have Dynamics 365.

What next?

Well, you have probably attended some courses, and put your staff and end-users through training. Which is a great start.

However, Dynamics 365 does need looking after, and we're here to help you do that.

Did you know that Microsoft releases two major updates to Dynamics 365 each year? Updates contain new features, fixes and can also change how Dynamics 365 looks and works to the end-user. Updates can also depreciate features that Microsoft deem to be 'old', they can also make changes that could conflict with your customizations. The last  October release contained over 400 product updates to the Dynamics 365 suite.

You can read more about how Microsoft updates Dynamics 365 here:

Read about Dynamics 365 Updates

Do you know how these frequent updates will effect your deployment of Dynamics 365? or your particular customizations and configuration?

Don't panic.

We are here to help you keep on top of things.

Using our years experience and understanding of how Dynamics 365 and Microsoft works, we have designed a range of helpful managed services below.

Make our team an extension of yours. Contact us today to speak with one of our consultants... 

Benefit from our experience...

 

  • Strategy and Advisory

We will work with your team to prepare and implement a proactive strategy to manage the risk that is involved with deploying, managing and the ongoing support of a Dynamics 365 deployment in your organization. Take advantage of our 10 year experience gained from training and working with similar organizations to help implement best practice policies that grow organically as your organisation grows.  

  • Microsoft Updates Notification

Did you know that Microsoft releases two major updates to Dynamics 365 every year. Keeping up to speed with Microsoft's update roadmap is a full time job. Take advantage of our expertise in this area. We live and breath Dynamics 365. We will notify you of any impact well before the update goes to General Availability. We will also help you review, identifying risk, test updates and retrain your users where needed. Need help moving to the new Unified Client Interface? We can get you there before its too late.

  • Change Management

We will work with your team to create and manage a successful Change Management strategy between your Sandbox, Test and Production environments that works with your organization culture.

  • User and Team Guidance

As Dynamics 365 evolves you will need to ensure your users are aware of any changes that effect them. Updates to Dynamics 365 often include interface changes across the Web, Outlook and Phone devices. We can upskill your users where necessary so they know what to expect.

  • Vendor Liaison

Its common practice to outsource the meat of a Dynamics 365 project to an external 3rd party vendor. Sometimes it's beneficial to have a neutral party work with you and your users when it comes to understanding the Dynamics 365 'speak', understand the 'how it was done', and also to ensure you are ready to support the system internally after hand-over. Our services include end-user adoption strategy and training as well as working with your IT staff to ensure a smooth transition from the vendor to internal support.

  • Licensing

Paying more than you need to is a very common scenario for most organizations when it comes to licensing Dynamics 365 and related technologies. We will work with you to plan and implement an optimized licensing strategy that often saves our customers thousands of dollars every year.

  • New Apps, Solutions and Customizations

How do you know your new apps, customizations or solution will coexist with what you currently have in Dynamics 365? We can work with you to identify areas of risk, guide your customizers and developers, and ensure your next changes work without issue with Dynamics 365, the next update and your 3rd party solutions.

  • Custom Reports, Dashboards and Insights

Need a custom report or dashboard built that utilizes data in Dynamics 365? Don't have a report developer to do this? We can create reports and dashboards in PowerBI for you and share them with your users.

  • Best practice Configuration and Customization

Sure, it's fairly straight forward to customize Dynamics 365, but how sure are you of the best approach to take? Let us guide you...

  • Integrate Dynamics 365 with anything!

Connecting Dynamics 365 to other systems is a very common need for most organizations. We have all kinds of tools that can help you do this (*Additional costs apply).

  • Sometimes you just want to ask a Question

Your users can ask questions via our helpdesk. Manned by Dynamics 365 experts - we will know the answer...

  • Ongoing Support and Advisory

We can provide you with ad-hoc support, helpdesk facilities and service level agreements if needed (*Additional costs apply).

 

I'm interested. What's the next step?

 

 

Virtual Dynamics Adviser

Includes...

  •  Dynamics 365 Managed Services for the things that matter

Proactive monitoring and notification service for your Dynamics 365 deployment, environment, configuration and customizations. We can help you manage the risks that come with owning Dynamics 365.

  • Dynamics 365 Advisory

Need access to independent experts on your project that can advise you on what the technology can do with no other agenda. We can provide the visibility and insight that you need.

  • On going Training for your End-Users and IT Staff

Ongoing tailored training and upskilling services that allow your end users and IT staff to keep on top of the latest updates and changes.

  • Experts at the touch of a button

Make us an extension of your team. Outsource to us or let us guide your users how to do it.

 

Monthly subscriptions from $550 + GST per Month

 

Need to speak with someone? Lets Get Started >>>>>>