Benefit from our experience...
- Strategy and Advisory
We will work with your team to prepare and implement a proactive strategy to manage the risk that is involved with deploying, managing and the ongoing support of a Dynamics 365 deployment in your organization. Take advantage of our 10 year experience gained from training and working with similar organizations to help implement best practice policies that grow organically as your organization grows.
- Microsoft Updates Notification
Did you know that Microsoft releases two major updates to Dynamics 365 every year. Keeping up to speed with Microsoft's update roadmap is a full time job. Take advantage of our expertise in this area. We live and breathe Dynamics 365. We will notify you of any impact well before the update goes to General Availability. We will also help you review, identifying risk, test updates and retrain your users where needed. Need help moving to the new Unified Client Interface? We can get you there before its too late.
- Change Management
We will work with your team to create and manage a successful Change Management strategy between your Sandbox, Test and Production environments that works with your organization culture.
- User and Team Guidance
As Dynamics 365 evolves you will need to ensure your users are aware of any changes that effect them. Updates to Dynamics 365 often include interface changes across the Web, Outlook and Phone devices. We can upskill your users where necessary so they know what to expect.
- Vendor Liaison
Its common practice to outsource the meat of a Dynamics 365 project to an external 3rd party vendor. Sometimes it's beneficial to have a neutral party work with you and your users when it comes to understanding the Dynamics 365 'speak', understand the 'how it was done', and also to ensure you are ready to support the system internally after hand-over. Our services include end-user adoption strategy and training as well as working with your IT staff to ensure a smooth transition from the vendor to internal support.
- Licensing
Paying more than you need to is a very common scenario for most organizations when it comes to licensing Dynamics 365 and related technologies. We will work with you to plan and implement an optimized licensing strategy that often saves our customers thousands of dollars every year.
- New Apps, Solutions and Customizations
How do you know your new apps, customizations or solution will coexist with what you currently have in Dynamics 365? We can work with you to identify areas of risk, guide your customizers and developers, and ensure your next changes work without issue with Dynamics 365, the next update and your 3rd party solutions.
- Custom Reports, Dashboards and Insights
Need a custom report or dashboard built that utilizes data in Dynamics 365? Don't have a report developer to do this? We can help you create reports and dashboards in Power BI that integrate with Dynamics 365 data and share them with your users.
- Best practice Configuration and Customization
Sure, it's fairly straight forward to customize Dynamics 365, but how sure are you of the best approach to take? Let us guide you...
- Integrate Dynamics 365 with anything!
Connecting Dynamics 365 to other systems is a very common need for most organizations. We have all kinds of tools that can help you do this (*Additional costs may apply).
- Sometimes you just want to ask a Question
Your users can ask questions via our online Helpdesk or attend one of our weekly Webinars. Manned by Dynamics 365 experts - we will know the answer...
- Ongoing Support and Advisory
We can provide you with Ad-Hoc Support, Help desk facilities and Service Level Agreements if needed (*Additional costs may apply).
I'm interested. What's the next step?
