Benefit from our experience...
- Strategy and Advisory
We will work with your team to help monitor up and coming update announcements and identify when to take action. We can help translate the Dynamics 365 'speak', and design a proactive risk management strategy.
- Microsoft Updates Notification
Did you know that Microsoft releases two major updates to Dynamics 365 every year. keeping up to speed with Microsoft's update roadmap is a full time job. Take advantage of our expertise in this area. We live and breath Dynamics 365. We will notify you of any impact well before the update gets applied. We will also help you review, identifying risk, test any changes and retrain your users.
- Change Management
We will work with your team to create and manage a successful change management strategy between your Sandbox, Test and Production environments that works for your organization culture.
- User and Team Guidance
As Dynamics 365 evolves you will need to ensure your users are aware of any changes that effect them. Updates to Dynamics 365 often include interface changes across the Web, Outlook and Phone devices. We can upskill your users where necessary so they know what to expect.
Paying more than you need to is a very common scenario for most organizations. We will work with you to plan and implement an optimized licensing strategy that often saves our customers thousands of dollars every year.
- New Apps, Solutions and Customizations
How do you know your new apps, customizations or solution will coexist with what you currently have in Dynamics 365? We can work with you to identify areas of risk, guide your customizers and developers, and ensure your next changes work seamlessly with Dynamics 365, the next update and your 3rd party solutions.
- Custom Reports, Dashboards and Insights
Need a custom report or dashboard built that utilizes data in Dynamics 365? Don't have a report developer to do this? We can create reports and dashboards in PowerBI for you and share them with your users (*Additional costs apply).
- Best practice Configuration and Customization
Sure, it's fairly straight forward to customize Dynamics 365, but how sure are you of the best approach to take? Let us guide you...
- Integrate Dynamics 365 with anything!
Connecting Dynamics 365 to other systems is a very common need for most organizations. We have all kinds of tools that can help you do this (*Additional costs apply).
- Sometimes you just want to ask a Question
Your users can ask questions via our helpdesk. Manned by Dynamics 365 experts - we will know the answer...
- Ongoing Support and Maintenance
We can provide you with ad-hoc support, helpdesk facilities and service level agreements (*Additional costs apply).
I'm interested. What's the next step?
We will be adding new service plans shortly, at the moment our basic plan includes:
Virtual Dynamics Adviser
- Dynamics 365 Updates Notification
Notification of Microsoft Updates that will effect your Dynamics 365 deployment and specific customizations.
- Dynamics 365 Risk Reporting
Risk analysis and strategy to manage the up and coming updates and changes. Tailored to your organization.
- Ask an MCT
Advisory helpdesk to an Microsoft Certified Trainer (MCT). Benefit from our expertise. Ask anything.
- User Upskilling Webinars and Hands-on Labs
That can be shared with your users to prepare them for the up and coming changes rather than sending them on expensive training courses or worse yet - not making them aware of the changes that are coming...
- Experts at the touch of a button
Make us an extension of your team. Outsource to us or let us guide your users how to do it. (*Additional costs apply)
Monthly subscription: from $950 + GST per Month